Job opening:
Customer Support Specialist

Hi there! We’re Driversnote, a SaaS company based in the heart of the Copenhagen startup scene. We take pride in helping more than 900,000 users worldwide keep a mileage logbook. No one likes to do mileage documentation - so we try to remove this tedious work and make our customers’ work life simpler by saving them time and money.

The opportunity

We’re full speed ahead building out our services across different countries. We have a lot of work ahead of us and are therefore in need of a talented and friendly customer supporter and communicator. We’re currently growing our team so you’ll get the chance to become an essential part of a small team at a very exciting stage.

Our primary markets are English speaking; US, Canada, Australia and UK - while only around 5% of our users are from Denmark. So we’re aiming to build an international team to serve our customers from around the world.

The role

As our Customer Support Specialist you’ll be a part of a small but mighty team and will be working closely with the entire team. We’re looking for a passionate Customer Support Specialist to help us take care of our customers and give them the best possible experience with Driversnote.

Your responsibilities:

We imagine that you:

It would be nice if you:

We offer

A lot of responsibility and influence - you’ll be a key player in developing and shaping the future of Driversnote’s communication and services.

You’ll get to work with and learn from a team of highly experienced entrepreneurs and tech people. We’ll set aside resources for independent skill development to help you grow and develop your career.

We work in a relaxed environment at Matrikel1, a community co-working space for entrepreneurs and tech startups - in the heart of Copenhagen. You get to network with other startups and scaleups and plenty of cool, like-minded people. 

And finally, we offer a great lunch cooked by Matrikel1’s in-house chefs every day.

How to apply

If you’re interested, please send us an application by clicking the button below. We have a few questions that you should expect to spend 10 - 15 minutes answering, and you’ll also get the chance to attach a resume, etc.

We’ll accept applications until June 13th. After this, we expect to take a couple of days to review all applications and get back to you no later than June 18. If you have been shortlisted, we might ask you to perform a short, written test and a personality test before moving on to a face-to-face interview.

Expected start date is August 1st.

We look forward to hearing from you!

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